PRIVACY POLICY
Your privacy matters to us. At TechFlow Core Pvt Ltd (“TechFlow,” “we,” “our,” or “us”), we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you visit or make purchases on order.techflowcore.com.
This Privacy Policy explains how we handle your data and your rights as a user of our platform.
1. Information We Collect
When you interact with our platform, we may collect the following types of information:
Personal Information:
Name, email address, phone number, billing/shipping addresses.
Account registration details (for registered users and resellers).
Payment Information:
Payment method details (processed securely via third-party providers, we do not store card information).
Order Information:
Purchase history, product preferences, and delivery details.
Technical Information:
IP address, device type, browser type, and usage data collected through cookies or analytics tools.
2. How We Use Your Information
We use your information for:
Order Processing & Fulfillment: To process payments, confirm orders, and deliver products.
Customer Support: To handle service requests, warranty claims, and inquiries.
Account Management: To provide registered users and resellers with access to discounts, wholesale pricing, and order history.
Marketing & Communication: To send updates, promotions, and product launches (you may opt out anytime).
Security & Fraud Prevention: To protect against unauthorized transactions and misuse of our platform.
3. Sharing Your Information
We only share your data in the following cases:
With logistics partners to deliver your orders.
With payment processors to securely complete transactions.
With authorized service centres for warranty and repair purposes.
When legally required by authorities in the Maldives or other jurisdictions.
We do not sell, rent, or trade your personal information to third parties.
4. Cookies & Tracking
We use cookies and analytics tools to improve website functionality, monitor performance, and enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect certain features of the site.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Data Security
We implement strict measures to safeguard your data, including encryption, access controls, and secure storage practices. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
As a user, you have the right to:
- Access and review your personal data.
- Request corrections to inaccurate or outdated information.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at [email protected].
8. International Users
As TechFlow operates in the Maldives, Sri Lanka, and South Asia, your information may be processed in these jurisdictions. By using this platform, you consent to the transfer and processing of your data as outlined in this policy.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the last updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📞 Maldives: (+960) 982 1676 / (+960) 773 5959
🌐 techflowcore.com
🔒 Your trust is our priority. By shopping with TechFlow, you can be confident that your information is handled with care and integrity.