REFUND POLICY

 

At TechFlow, we pride ourselves on delivering only genuine, factory-sealed, and premium-quality products. Because of this commitment, refunds are strictly limited and only granted under specific circumstances.

 

1. General Policy

 

Once a product is sold, we do not offer refunds.

 

Exceptions are made only in the rare case of a factory defect identified and verified through our approved service centres.

 

Products damaged due to mishandling, misuse, or unauthorized repairs are not eligible for refunds.

 

2. Pre-Orders

 

For products purchased on pre-order:

 

If you request a cancellation before TechFlow has ordered the shipment from the supplier, we may approve a refund.

 

If the product has already been ordered or is en route, refunds will not be possible.

 

All preorder refunds are subject to TechFlow’s final discretion.

 

3. Process for Refund (If Eligible)

 

1. Contact us at [email protected] or call/WhatsApp +960 982 1676 with your order details.

 

 

2. Our team will evaluate the request and, where applicable, arrange inspection through our authorized service centres.

 

 

3. If approved, refunds will be processed via the original payment method or as store credit, depending on circumstances.

 

4. Important Notes

 

Refund approvals are rare and exceptional.

 

Our primary approach is repair or replacement for defective items, not refunds.

 

TechFlow reserves the right to make the final decision in all refund cases.

 

5. Contact Us

 

For questions about refunds or to initiate a claim:

 

📧 [email protected]

📞 +960 982 1676 (Call/WhatsApp)

 

🔒 Your trust matters to us. While refunds are limited, we ensure every product you buy is backed by warranty and genuine after-sales support, so your investment is protected.